Frequently Asked Questions
Everything you need to know about ordering, shipping, certifications, and payments. Can't find what you're looking for? Reach out — we typically reply within one business day.
Why choose Honest Exports?
We focus on quality products, timely delivery, competitive pricing, and professional export service.
In what forms are your dehydrated products available?
We supply our dehydrated vegetables in various formats, including flakes, chopped, minced, kibbed/sliced, granules and powder.
What kind of spices do you supply?
We export a variety of premium whole and powdered Indian spices.
Do you manufacture the printed labels?
Yes, we supply high-quality paper barcode labels (printed or unprinted) of all kinds for industrial, FMCG, and commercial packaging needs.
Are your agricultural products certified?
Yes, we adhere to strict quality standards and hold FSSAI along with all export certifications required for international trade.
What are your standard terms of delivery (Incoterms)?
We exclusively deal in FOB (Free On Board) and CIF (Cost, Insurance, and Freight) terms.
Do you export to neighboring countries via road?
Yes, we arrange overland logistics and road transport for buyers in neighboring countries like Nepal, Bhutan, and others.
How do you ensure the safe transit of products?
We use premium, export-standard packaging that protects goods from moisture and damage during long transits.
How long does it take to ship an order?
Shipping times depend on the destination country and the agreed terms (FOB or CIF). We share estimated timelines once the order is confirmed.
What is your Minimum Order Quantity (MOQ)?
MOQ varies by product (spices, vegetables, dehydrated items, or labels). Please contact us with your specific requirements.
What payment methods do you accept?
We accept standard, secure international payment methods including Letter of Credit, Telegraphic Transfer, and Documents Against Payment. Final payments are made per agreed terms (before or after shipment).
Can I get product samples before placing a bulk order?
Yes — samples are free for quality checks, but courier charges may apply depending on the destination.
Do you offer customized packaging?
Yes, we accommodate custom packaging as per the buyer’s requirements.
How do you ensure the quality of dehydrated vegetables?
We source fresh produce directly from trusted farms and process it in hygienic facilities to retain maximum flavor and aroma.
Can you handle mixed container loads?
Yes, depending on product compatibility, we can arrange mixed shipments.
How do I track my shipment once it leaves India?
We provide all necessary shipping documents — including the Bill of Lading (B/L) and tracking details — as soon as the cargo is loaded.
Which countries do you export to?
We export to multiple international markets including the Middle East, Asia, Africa, Europe, and other global destinations.
Do you supply LCL shipments?
Yes — we provide both FCL and LCL shipment options based on the buyer’s quantity and shipping requirements.